Ductus Commend and Control Center is specifically designed for use in critical infrastructure like Smart Cities, airports, ports, mass transportation, energy as well as industrial complexes like oil and gas, chemical and pharmaceutical, heavy industries or campuses, e.g. higher education. As an integral part of the Surveillance family, this solution provides reliable, scalable and efficient security management by combining multiple safety and security subsystems with command and control features. This unique approach enables fast and effective decision making for managing daily routine operations and time-critical processes, as well as crisis and emergency situations.
Using open interfaces and powerful integration means, D-CCC interacts with various subsystems such as access control, video surveillance, fire alarm systems, emergency call systems, telephone, radio communication, mass notification, etc. These subsystems are traditionally run independently from each other or as interrelated systems. Their consolidation into one platform provides security managers with an enhanced situational awareness, streamlined operations and faster response coordination.
Using a Geographic Information System (GIS), incident locations or the actual position of resources are automatically displayed on maps or site plans. Resources and important assets can be located on floor plans even within a building. Supporting in - formation is displayed as needed, thereby ensuring user-friendly operation. Situational awareness can further be enhanced by integrating Siveillance SiteIQ Wide Area, the innovative solution for intelligent video analytics and site protection. Seamless integration between the two systems dras - tically improves the security of your site
Well-defined security policies are essential for running operations in critical environments. Detailed action and response plans need to be defined for a broad variety of possible incidents and scenarios. D-CCC fully conforms to the specific corporate security policies and offers a role-based user concept, defining appropriate actions and countermeasures for managing daily routines, time-critical processes, crisis and emergency situations. This dramatically reduces the incident response time and minimizes potential errors in the decision making process.
D-CCC offers a wide variety of functions supporting the management of detectors and various alarm systems. Signals from these systems can be displayed and handled with dedicated priorities, to ensure that the most critical incidents are treated first. This allows D-CCC to easily adapt to complex customer system structures and hierarchies
Through third-party integrations, selected communication functions can be used directly in D-CCC allowing critical infrastructure operators to manage their resources effectively. For any incoming phone call, the system recognizes the caller’s number and – if configured to – routes the call to a dedicated team of operators according to the requested service. Caller data, such as name and location, are identified and the location is displayed in the GIS. D-CCC also offers integrated control for communication with on-site resources via analog radio or radio communication. A two-way communication between control center and resources is available via smartphones or tablets, ensuring seamless and uninterrupted communication
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